All posts by Tommy Kramer

Tommy has spent over 35 years as an air talent, programmer, operations manager and talent coach - working with over 300 stations in all formats. He publishes the Coaching Tip

Tommy Kramer Coaching Tip #299 – Discovery

To the listener, it’s all about Discovery.

As long as I’m discovering something (if it’s relevant to my life and interests), we’re good. When that stops, it’s “See ya.”

So you have to avoid repetition, and you have to always be moving forward.

This is why, as a coach, I can zero in on what a show needs quickly, because I’m always looking for the answers to two questions:

“What did we learn?”

And “What did we learn about you?”

Both of those things are essential.

Tommy Kramer Coaching Tip #298 – Keeping Things Simple Enough for the Listener

No, this isn’t about “dumbing it down.”  It’s about not making it more complicated than today’s attention span will accept.

Today’s listener doesn’t read much.  (No patience.)  And we’re a nation of channel flippers.  Fads come and go at warp speed.  A lot of “relationships” between supposed “soulmates” last only a few months.

So if you’re going to get in sync with today’s “short attention span theater,” you need to keep things simple.  The old “stop by each one of their 6 locations to pick up your card” contest is D.O.A. in today’s world.  People have lives.  They’re busy.

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Tommy Kramer Coaching Tip #297 – Producer, or just a Board Op?

The description “Producer” seems to be thrown around pretty loosely these days.  So let me try to help you with what a Producer really should be:

A true show producer is a right-hand man (or woman), an extra set of hands and feet, and a resource in finding material, in addition to the right “framing” for something (music, sound bites, etc.).

A great Producer should have superior Production skills, too.

And you want a Producer to be a source of feedback, so a Talent has someone he or she can count on to weigh in on whether something is a good “fit” for the show, or in some instances, will even work at all.

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Tommy Kramer Coaching Tip #296 – What You Can Take from Super Bowl LIII

It’s so easy for an air talent to think “I have to do something BIG to stand out against the competition,” and yes, radio is all about creating memorable moments that make people want to come back and listen to you again tomorrow.

However, as New England showed against the Rams in Super Bowl LIII, you don’t want to go outside your comfort zone or change your identity to accomplish that.

Once again this year, the Patriots demonstrated that you win by doing the right thing at the right time.  That’s what puts you on top.  So here’s what you can take away from the Super Bowl, in radio terms…

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Tommy Kramer Coaching Tip #295 – Seeing Through the Listener’s Eyes

This past weekend, the fine actor Alan Alda accepted the Screen Actors Guild’s Life Achievement Award, saying:

“When we get a chance to act, it’s our job, at least in part, to get inside a character’s head, and to search for a way to see life from that person’s point of view.  It may never be more urgent to see the world through another person’s eyes.  And when the culture is divided so sharply, actors can help, at least a little, by doing what we do.”

I agree.  So did C. S. Lewis, who wrote: “My own eyes are not enough for me.  I will see through the eyes of others.”

Part of our job should be to see through the listener’s eyes – and not just the P-1 devoted listener, but also the person who just hit the “scan” button and it landed on you.

Great radio is performance art.  And anyone who’s worked with me knows that’s the way I approach it.

As Alan Alda said at the end of his acceptance speech:

“The nice part is it’s fun to do it.  So my wish for all of us is: Let’s stay playful, let’s have fun, and let’s keep searching.  You can’t solve everything, but it wouldn’t hurt.”

Tommy Kramer Coaching Tip #294 – The Lone Ranger, the Silver Bullet, and You

Leading up to last Halloween, a show I work with did a wonderful break that leapt out of the radio about Trick-or-Treating in a Halloween mask.  After talking about how restrictive one could be, one member of the team did a “trick or treat” delivery like his face was being smashed in by the mask.  It was really funny and SO visual.

Then his partner followed up with how it could have been raining, and did a rain sound effect.

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Tommy Kramer Coaching Tip #293 – How to Use Texts or Emails on the Air

I hear so many people using a text or email as the ending of something.  And a lot of stations have gone way overboard in soliciting them.

But this is one of those things that seems like a good idea, but it’s too broad a concept to play to radio’s strengths.

Here’s what I coach:

Texts (or emails) are only to be used as springboards for something YOU do that’s creative.  They’re not a be-all or end-all in themselves.  So rather than using a text or email as the “destination” for something, you should use those as the START of something.

I didn’t tune in to hear what the faceless “Jennifer” from Highland Park has to say, I tuned in to hear YOU – the trained, articulate, entertaining Personality – have to say.  Because, let’s face it, “real” people are usually not very witty or clever or funny at all.  Sure, they can be once in a while, but even then, I don’t want to hear you just read a response.  How lazy can you get?  Why don’t you just read the newspaper on the air if that’s all the work ethic you have?

Plus, I believe it’s a mistake to encourage people to text or email INSTEAD of calling, because radio is about airing AUDIO.  Do you want to hear me interview an artist, or would you rather hear me read an interview with the artist out of a magazine?  Print is a poor substitute for Sound.  Let’s keep our eye on the ball.

Tommy Kramer Coaching Tip #292 – Don’t Itemize. Summarize.

Prior to this past Christmas, I heard a talent talking about how his whole family was going to another state, where they hadn’t gathered in years, for the holidays.

But the story really bogged down when he started itemizing everyone who would be there.  One sister, her husband, and her two children; her brother, his wife, and their three kids; her, her husband and their three daughters; and an aunt that they hadn’t seen in years.

No one’s reading the guest list.  Summarize, instead of Itemize.  “Three families, an aunt, 13 people in all…”

The Art of Storytelling lies partly in honing things down to their most concise version, then just letting it breathe a little bit.  But when you get too detailed – especially about people your listener doesn’t know (or care about), the story becomes rudderless and lacks momentum.

Tommy Kramer Coaching Tip #291 – Why it may be better to NOT intro Traffic

(Larry) “And now let’s check that drive into work again.  Here’s Don Googleheimer…”

(Don, the Traffic guy) “Thanks, Teresa.  Good morning, everybody…”

I actually heard this the other day.  The male half of a morning team intros the Traffic, then the Traffic guy thanks his female partner.

This shows the listener that it’s prerecorded.  Or that the Traffic guy isn’t listening.

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Tommy Kramer Coaching Tip #290 — The Twelve-Ounce Glass

The other day, I heard a guy who’s quite good RUSHING through every break.  Talking to him later, I found that he’d gone through a series of really stressful things, leading to his getting back home at 4 AM, then having to go in and substitute for someone on the air just a very few hours later.

In trying to overcome sleep deprivation, he went the “energy” route.  But it didn’t really work, because the listener can almost always tell when we’re overcompensating, or just not quite “in the pocket.”

This is what I told him:

A 12-ounce glass won’t hold 14 ounces of Dr. Pepper.  Pouring it faster won’t help.

Keep that in mind the next time you’re not physically at your best.  Stay ear-friendly.  Fit the glass.