A station’s Program Director once proudly told me, “We only play 280 songs. With today’s Time Spent Listening stats, that’s all we need. A hit every song.”

Wrong. While “variety” has lost its meaning in the Imaging palette, it’s very real in the mind of the music-radio listener. That’s why Sirius/XM, Apple music, etc. thrive. There’s something new available all the time.

While mainly working with radio stations over the last 30 years, I also worked with some television air talent. Spending the bulk of my career in Texas (Dallas and Houston), where they often outshone the major TV networks, I was able to help a few people in those markets. But coaching them helped me even more in dealing with smaller market TV folks.

Example: in Spokane, while I was coaching two radio stations, they also asked me to do some sessions with their TV stations’ news anchors.

In 30 years of Talent Coaching all sized markets, I’ve found that the smaller market radio stations often have something that the medium and large markets don’t have – Authenticity.

While their formatics may sometimes be weak by major market standards, they often MEAN more to listeners. The reason is simple: they can be local. So, they can reflect more easily what the majority of their listeners really care about and identify with – and that’s the whole Content ballgame.

One of the things that makes it hard to coach people is when their whole on-air position is just a catch phrase. A TV station in my hometown uses “On Your Side” as its ‘positioning’ statement. It’s in all their stupid promos. But it’s meaningless.

“On my side” for what? A lawsuit? A basketball game at the gym? A street fight? My political affiliation? My battle with every restaurant to not put onions or garlic in my food?

Their “position” is actually prone (as in “lying face downward” or “lying flat,” according to the dictionary).

When I listen to the radio, the first thing is – I want to feel a human being there. Not just some quacky-voiced announcer who’s sitting there playing Wordle on their iPhone during the songs. And certainly not someone in the Talk arena who sounds like their every remark is prepared. (BE prepared, but don’t sound too prepared.)

A foundational tip of mine is: Never assume that people want to hear what you have to say.

You have to earn the listener’s attention every time you open the mic – even if you’re just doing something simple like intro’ing a song (in a music format), or adding “colorful” details to a story (in any format). Your “interesting sidebar” may indeed add something – but not always.

New York Yankees’ Hall of Fame catcher Yogi Berra said a lot of funny things, sometimes malapropisms like “Nobody goes there anymore. It’s too crowded.”

But he also said, “You can observe a lot by just watching.”

As it applies to radio, you can observe a lot by just listening.

There’s an old saying, “Give the people what they want.” That was the gospel.

But Volkswagon didn’t agree. People were driving huge cars when the original Beetle came out – but then millions and millions of VW Beetles were sold.

George Lucas didn’t. The sci-fi genre was pretty sparse when “Star Wars” came out. Hollywood moguls said people didn’t want that. They were, uh…wrong.

Here’s something to seriously consider: do you have humility?
This is such an endearing trait.

NEVER be afraid of being the butt of the joke. It makes you human. And it creates empathy.

We have a great example of what a lack of humility is like in a certain well-known President. Can’t take a joke. Ever. What a shame. He’d be so much more likable if he could.

Sure, some people succeed in media as a bombastic, aggressive personality. (I’ve coached several over the years.) But I believe that as a radio personality, the more you’re willing to kind of “take it on the chin” once in a while, the more people will like and respect you.