Frost Advisory #519 – What Are We Learning Through This?

“Second verse, same as the first.” Herman’s Hermits

Over these last several months these weekly Frost Advisories have had a few recurring themes. For one thing, it doesn’t look like the pandemic is going to be over anytime soon. For another, we need to be thinking about not just getting through the day-to-day grind but also what we are learning through it.

What are we learning about how to encourage during a national emergency? What are we learning about creating a shared experience where people don’t feel isolated? What are we learning about being human and relating to what people are going through?

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Tommy Kramer Coaching Tip #372 – How to Use Listener Feedback on the Air

Whenever you’ve got something working, and the phones are active, it’s important to not have responses just blend into only one ‘camera angle.’  Varying emotions being expressed and BREVITY are mandatory.

Just like a great movie.  Whenever the plot starts to get too familiar, or a scene lasts too long, it doesn’t work.

So… you want a different thought in each call, not just the same premise with different names or details.  And all you want to use is a little one-thought “bullet” from the call.  Remember that each call you air is a sound bite, and the SUM of the sound bites is the complete conversation.

Frost Advisory #518 – Right Here, Right Now: A COVID-19 Discussion

The worst version of our format is “nice Christian people talking about nice Christian things to nice Christian people.”

The best version of our format is like a friend who sticks with you through life’s ups and downs and is an encourager every step of the way.

In execution, the first option is any day anywhere. The second option is right here right now.

When a station focuses on “right here right now” it forces the elimination of all generics. No more platitudes. No more “hang in theres.”

COVID-19 isn’t going away, at least anytime soon. Our normal in March is not the normal in July and may not be our normal in October.

Our focus needs to be now. Because “now” is the one thing we most have in common; yes, even more than our beliefs or our values.

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Tommy Kramer Coaching Tip #371 – There’s Always Another Level

If you’ve had success, it’s easy to think that the learning process is pretty much over.  But there’s always another level.

Legendary guitarist Jimi Hendrix thought Eric Clapton was stunning, but Clapton thought Hendrix was miles above him.  Steven Spielberg thought John Ford was the world’s best movie Director, but Spielberg’s movies will be benchmarks for generations to come.

Great ideas and new approaches are everywhere.  The late night talent on a tiny station you pick up driving somewhere may do something so original that it bowls you over.

No matter how good you are, you can get better.  And more importantly, you should WANT to get to yet another level.  Keep trying to learn more, or you risk becoming a dinosaur.

(From my perspective, this is the essence of coaching.  Helping YOU get to the next level.)

Frost Advisory #517 – You Can’t Make Me Because I’m A…

You can’t make me! Because I’m a Republican/a Democrat/a Texan, a hard working self-made man/someone that can’t be pushed around/a free thinker!

I find the “controversy” over wearing a face mask to be peculiar. Why? Because from my perspective, MY world view, it makes perfect sense to wear one. It’s only a minor inconvenience, if that, it’s a great conversation starter at the grocery store and the gym (about the only places I can go), and it covers up my big nose.

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