Your show, no matter what format you’re in, has a dual purpose:

First, to talk to the person who just tuned in; and second, to talk to the person who’s been listening to you for a few minutes.  Their needs are different.

If I hear two breaks in a row on the same subject (like a reset to get into a phone call), I don’t want to hear redundancy or repetitive wording, because that’s boring.

And if I only hear ONE break, you can’t just abruptly continue something you did in the previous break, because I DIDN’T hear that one.

So it’s all about the reset – specifically about the language you use.  You can’t just use the same “intro” you used the first time, or the listener who heard the previous break will just think you’re on autopilot.  And you should word it so NO prior knowledge is required for someone who just joined your show to understand what you’re talking about.

It’s an art, and one of the main things I work on with people I coach.  You’d be surprised how many people don’t even hear themselves blathering out the exact same setup in a follow-up break – or even worse, they DO hear it, but just take the easiest, most mindless road possible.  That’s a good way to lose listeners.

Note: This is a music radio tip, primarily.  However, there is an application to Talk radio that I’ll do in another tip someday.

It’s a terrible thing to say, but honestly, I’ll bet 90% of the breaks I hear are too long.  Sometimes just a word or two too long.  Sometimes an entire paragraph too long.  In severe cases, an entire additional Subject too long.

Who has time?

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The old saying is “Content is King.”  And there’s no doubt that Content HAS to be relevant and memorable to make people want to listen to you more today, or again tomorrow.

But Content isn’t “King,” PERFORMANCE is.  If you sound like a game show host, or have that “disc jockey delivery,” you’re becoming a Deejaysaurus Rex, an extinct species.

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The Social Media/Digital Content tidal wave.  It seems like the entire radio world seems to be dwelling on this now, but frankly, without a lot of progress.  There’s a lot of activity, but not much in the way of results.

Here’s why: Facebook (and all social media) is what people do to kill time; but radio is what people use as a companion while they’re actually DOING something.  (And for purposes of this discussion, let’s not even talk about podcasts.  Their rate of success is minimal, and they’re not even going to begin being monetized to any successful degree for another decade.)

But here’s what DOES work, in my opinion: SHOW ME MORE THAN WHAT I HEARD (on the air).

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The National Football League may not be what you’d think of in designing a great radio station – but it’s an excellent example of what CAN happen.

The “old” NFL was grind-it-out, three yards and a cloud of dust, run the ball most of the time, pass when you had to, cautious. In a word, BORING.

The new NFL is “let it fly” quarterbacks who’ll throw in ANY down-and-distance situation, “go for the ball” defensive backs, “sack the quarterback” pass rushing linemen, trick plays.  Pinball-fast pace.

So which description fits your station?

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Man, there’s a lot of “Foghorn Leghorn” loudmouths on the radio these days – especially in Sports and Talk formats, but they’re honking away at full blast in other formats, too.

You do know you have a microphone, right?  And the mic is the Listener’s EAR, so there’s really no need to shout into it.

Turn on the Game Show Network sometime and watch “The $25,000 Pyramid” and you’ll see the great Dick Clark.  Dick was really the first “veejay” doing American Bandstand, became known as “America’s oldest teenager,” did countless other things (his New Year’s Rockin’ Eve broadcasts were legendary), and was a terrific guest, if you ever had the chance to get him on your show.

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In a coaching session this week, it occurred to me that most talents today might not have been as fortunate as I was in terms of who influenced them.  The names might not mean much to you, but I started off working for a wonderful P. D. named Larry Ryan in Shreveport, my home town, whose mantra was “Do something!  Any idiot can intro songs.”  That gave me permission to try – and equally important – permission to fail.

Then I worked for radio pioneer Gordon McLendon (who, with Todd Storz, INVENTED Top 40).  Gordon was all about Creativity, too, and P. D. Michael Spears taught me tight, concise formatics to harness that creativity.

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There’s a famous story that David Letterman tells about Johnny Carson.  One night on The Tonight Show, fairly early in his career, the young Letterman was a guest.  And he and Carson got on one of those rolls where everything each of them said was funnier than the last thing.  The audience was in stitches laughing at each line, and finally Carson broke into the “patter” he had used as a magician when he was young – the absurdity of which resulted in uproarious laughter that led perfectly into a commercial break.

During the break, with the set darkened, Carson, who was a mentor to Dave, leaned over and said, “You’ll use everything you’ve ever known.”

Truly great air talents know this, and it’s a really interesting parameter to work on as a coach.  But the key is IF you can figure out exactly what the “fuse” is to light that “nugget” up.

Often, I see air talents with a good concept, but no idea of how it might work.  Using something just because you have that bullet in the chamber doesn’t mean that you can just fire it indiscriminately.

Think “What would facilitate this?”  Because it has to make sense in the flow of the conversation, or it’ll sound awkward.

Over decades of radio, including working with literally hundreds of stations in all different formats, I’ve found that there’s one thing every truly great station has, and the ones that aren’t great don’t have:  Everybody cares.

In a station where everybody cares, no sloppy Production is done (or left for someone else to do), attention to detail is a “given,” and bad or uncooperative attitudes are simply not tolerated.  You find high-profile, high-level talent, but no prima donnas.  Everyone is clear on what the Strategy of the station is, and that strategy is carried out on every level, from the person answering the phones to the General Manager.

That may sound pretty obvious, but if it’s so “obvious,” why don’t more stations have it?

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If you have a dog, you know this to be true: most dogs lie around waiting for something to happen, then – and usually ONLY then – they get up off their duffs and JOIN you.

Dogs are eager to participate, but they’re not usually self-starters.  My best friend’s two dogs lie around on the bed until one of us goes into the kitchen, or outside, then they LEAP off the bed, ready to join in on the sandwich I’m making, or if I go outside, run out the door with me to do whatever they think I want to do (which apparently is bark at squirrels).

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